IASS Network

The Information, Advice and Support Services Network (IASS Network) supports and promotes the work of Information, Advice and Support (IAS) Services across England.

IASS Network website

Services Make Hay Provided

  • Web design
  • Strategy
  • Project management
  • Umbraco content management system development
  • HTML5 CSS3
  • Staff training
  • Ongoing support

We're really pleased with the website and hope it will attract lots more parents in need of support.

Martha Evans
Information and Communications Officer

Information Advice and Support Services Network home page

IASS Network Information Advice and Support Services Network home page

Find your local IAS Service

IASS Network Find your local IAS Service

All local IAS Service details are listed in the online directory

IASS Network All local IAS Service details are listed in the online directory

A library of videos about the services provided

IASS Network A library of videos about the services provided

The 'Resources' section includes useful special educational needs links

IASS Network The 'Resources' section includes useful special educational needs links

Visit Live Website -

IASS Network Case Study

The Information Advice and Support Services Network supports and promotes IAS Services across England. These organisations provide advice and support to parents and carers of children and young people with special educational needs.

IASS Network commissioned Make Hay to build their new website and extranet and bring it in-line, both visually and technically, with its sister organisations Council for Disabled Children and National Children's Bureau. Using their new brand and illustrations we created the visual design for all areas of the site, which include the public facing sections and a secure log-in area. We implemented a content management system so that IASS Network staff members can edit text and images site-wide.

The main users of this website are parents and carers, IAS Services staff across the country and other professionals working in the area of special educational needs. As this site is usually the first port of call for parents looking for their local IAS Service we implemented an easy to use 'Find Your Local Service' feature with a clickable map and 'jump' list with services organised in geographical areas so that visitors can quickly and easily find the one they are looking for. This incorporates a database of over 150 entries, providing a descriptions and contact details.

There are a range of online resources for parents and carers, including documents and reports, links, FAQs and videos. Social media is also integrated site-wide.

A secure members' area provides an extranet facility for all of the IAS Services in the country. This allows IASS Network to share useful updates, details of events, training materials and policies as well as a range of other documents, reports and videos.